Privacy policy

Our privacy policy tells visitors to compareiptv.us what CompareIPTV stores, what the checkout provider stores, and how we handle reader reviews. It covers browsing, WhatsApp trials, and support chats.

Last updated: November 11, 2026

We use plain language on purpose. This page is not legal advice, and it is not a statute-by-statute survey.

Inside this privacy policy

If you reach out or buy a plan, we may keep your name, an email address, and the WhatsApp or phone number you used. We also keep the plan length, the number of connections, and an order reference. Support messages stay so the next reply can follow the same thread. The site may note browser type, pages opened, and a rough region drawn from the connection.

WhatsApp chats for trials and support

Free trials and day-to-day help run in WhatsApp. Those chats often name the television, the player app, and the login sent after you pay. We read them to activate service and to sort out playback. A different company runs WhatsApp, so the thread also sits under that company’s rules. Please keep full card numbers out of the chat.

Orders handled by the checkout provider

We charge each plan once. An outside payment and checkout provider handles the card or wallet, the amount, and whether the payment succeeded. CompareIPTV does not receive or store the full card number. We get a confirmation plus the plan, the amount, and a reference we can match to your message. Lengths and prices are on the plans page.

Reader reviews under this privacy policy

The reader review form is on the IPTV provider comparison page. We store the first name and initial, the rating, and the review text. Service and device are optional. The form also asks you to confirm that you used the service and that we may publish the first name, the rating, and the review. A person moderates each submission, and we publish it only after that approval. Positive and negative reviews can both appear. Moderators remove spam, abuse, links, and stray personal data. We do not store the IP address with the review. We keep a one-way hash for 24 hours only to limit spam, and then we delete it. If you want a review taken down, use the contact page.

Who else receives information

We do not sell personal information. The checkout provider sees payment data because it takes the payment. WhatsApp sees the chat because trials and support happen there. Once a moderator approves a review, visitors to the comparison page can see the published first name and initial, the rating, the review text, and any optional service or device you chose to show. We do not pass customer lists to advertisers.

How this privacy policy treats cookies

The site may set a functional cookie after a basic location check, and it can remain for seven days. It is consent-free: no consent banner goes with it, and it does not build an advertising profile. Analytics run only if we use them, and then only to count page visits. We do not run advertising trackers. You can delete or block cookies in your browser. If you block this one, the location check may simply run again.

How long we keep information

Each record stays only for the job described in this privacy policy. Order and support records remain while we need them to operate the plan, match a payment, or sort out a dispute. WhatsApp threads remain so later help can see what we already tried. A published review stays up until you ask us to remove it or a moderator takes it down. The spam-limit hash disappears after 24 hours.

US privacy rights and this policy

Depending on your state, you may ask to see personal information we hold, to correct it, or to delete it. Where state law gives you a choice, you can tell us not to sell personal information and not to hand it to advertisers. Sale is not something we do. This page speaks in general terms and does not list every state law. Send the request on WhatsApp or through the contact page. Making a request will not change the service you receive. A general explanation of information privacy is on Wikipedia.

People under 18

Only adults 18 and older may buy plans or post reviews. We do not knowingly collect personal information from children under 13. If a parent or guardian says a child sent us data, we will delete it.

How to contact us about your data

If our practices change, we will refresh this page and the date at the top. Questions about this privacy policy can go to WhatsApp or the contact page. The terms of service explain how you may use a plan. The 24-hour service-issue window is in the refund policy.